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Thank you for visiting and shopping ar artleon.com.ArtLeon aims to offer you the best delivery services.Following are the terms and conditions that constitue our Shipping Policy.
Locations We Ship To
We currently only ship within the continental United States.So sorry for any inconvenience might caused.
Shipping Fee
We offer the Free shipping on all eligible orders.
Shipment Processing Time
All orders are processed within 3-7 business days.Orders are not shipped or delivered on weekends or holidays.
Please note:All delivery dates are estimates only and are not guaranteed.
Shipment Way
ArtLeon ships products via UPS or FedEx.
Currently, artleon.com supports 1 payment methods: Paypal.The detailed processes are as follows:
PayPal Payments
1. You can send payment quickly and securely online.
2. You can connect your PayPal, credit card, debit card, or bank account to PayPal for purchasing some of our products.
3. After submitting an order,you will be redirected to PayPal to complete the transaction.
4.Your payment will be processed and an invoice will be sent to your e-mail address.
Advantages with using PayPal:
1. Payment is traceable. You can trace the status of your payment using your PayPal account.
2. Payment does not require you to use your credit card online (you can transfer directly from your bank account). We doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.
3. You will receive a payment confirmation email from us after your order’s payment has gone through successfully. If you do not receive this email, please contact us.
Cancellation
You can request a full refund beforle an item ships. Order can not be cancelled after an item is already shipped out.
Returns (if applicable)
Customers have the right to apply for a return within 30 days after being delivered to you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Please contact hello@artleon.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at hello@artleon.com.
After my 1st review they contacted me about the small dent during shipping. Sent me a $42.00 refund because I couldn't ship it back. It is out of the country, Mexico. I like adjustable legs, glass rocks ,steel fire ring, storage for the top.
Such a great fire pit. It was simple to put together and looks fantastic. I love it more than other kinds because it has glass rocks instead of lava rocks. Glass rock gives the fire looks more interesting and cleaner looks. I hate lava rocks because it absorbs water and when it rains it gets messier. However, the installation was the easiest with great instructions. I love the modern look and minimalistic. Also, it's easy to light up. Overall, really happy with this purchase and probably the best product i've ever bought on here so far (very good quality and sturdy). I bought the wind blockers (glass) and glad i did.
28inch gas fire pit I live in a rv and the camper I am living at doesn’t allow me to have a wood burning fire pit so I had to get a gas one and I wanted some that that didn’t look like a gas fireplace that looked more like a piece of furniture this gas fireplace is awesome it was very easy to assemble and get it all connected up the propane tank is hiding inside so you don’t see it is perfect for what I wanted it for and I have to say I am goin to get one for my daughter for her birthday because he just loved it great price and I am very pleased with my purchase highly recommend if you looking for a very nice quality gas fire pit